Employment Opportunities

The Ambassador Theatre Group strives for excellence as the managing company for the historic Emerson Colonial Theatre in Boston. In this tradition, we seek enthusiastic & dedicated employees who possess a passion for customer service and quality live entertainment. The Ambassador Theatre Group is an Equal Opportunity Employer.
 
POSITION: General Manager
LOCATION: Emerson Colonial Theatre - Boston, MA 
HOURS: FT, Ability to work evenings and weekends attend major events.
COMPENSATION: Commensurate with experience

ABOUT THE POSITION:
Reporting to the Chief Executive Officer of ATG North America.

The General Manager is responsible for leading and inspiring a diverse team, ensuring the venue operates to the highest possible standards, maximizes the Colonial long-cherished presence as the Crown Jewel of Live Entertainment Venues in Boston. 

Oversees all areas of the theatre by working closely and collaboratively with venue operations, ticketing, programming, food and beverage, finance, human resources, marketing & communications, legal, business development, and IT departments. 

PEOPLE, PLACES, and THINGS
The Emerson Colonial Theatre (sellable capacity 1,614) is the longest continually operating theatre in Boston, MA.  In its storied history, The Emerson Colonial Theatre has debuted such seminal Broadway shows as Porgy and Bess, Oklahoma!, and La Cage aux Folles, among others. In 2018, the Colonial became part of Ambassador Theatre Group, and went through an extension renovation that positioned the Colonial to expand programming and host all types of live events at a mid-capacity level (1,600+ seats).  Since this reopening, the Colonial has demonstrated its commitment to ATG’s vision in becoming the leading live entertainment provider in the world with performances including the World Premiere of Moulin Rouge! The Musical, David Byrne’s American Utopia, Plaza Suite starring Sarah Jessica Parker and Matthew Broderick, comedians Hannah Gadsby and John Leguizamo, and a countless variety of one-night events including Imogen Heape, Samin Nosrat, the Byrds, Baby Shark Live! and so much more!  We are excited to continue to expand our offerings because we truly believe: Everyone belongs here.  There is something for everyone at the Colonial. The General Manager supervises a team comprised of the Deputy General Manager, the Director of Marketing and Communications, the Production Manager and the Box Office Manager.  

As the Leader of the Venue, the General Manager is the local representative who articulates the vision and strategy of ATG/Colonial to engage and inspire teams, stakeholders, producers, communities and customers.  In addition, the General Manager is the main representative for all public relations and Governmental affairs.  

The General Manager’s primary role is to ensure smooth venue operations with a strong focus on financial performance.

EXPERIENCE and SKILLS: 
•    A successful applicant will have several years of senior management experience in an entertainment venue.  
•    An applicant will need a strong working knowledge of budgeting and the ability to develop and implement the annual business plan, manage the venue’s operating budget, perform forecasts and create business cases for capital improvement project applications.
•    Interpersonal skills and the ability to liaise with a variety of internal and external stakeholders is a must.  You will be tasked with enforcing safety and security protocols and ensure compliance with operational standards, company policies, union agreements, federal/state/local laws, and ordinances.  If you consider yourself a people person, this is a role for you.
•    Finally, a strong ability to maintain positive working relationships, provide first-class customer service, deliver professional venue management will lead to success in this role.

COMPETENCIES:
Communications, Business Acumen, Leadership, Flexibility, Customer Focus, Relationship Management, Problem-Solving 

BENEFITS:
401K eligible, competitive healthcare plan, flexible hours (as relates to performance schedule), ability to work remotely on occasion. Venue is located less than 1 block from public transportation and 2 blocks from garage with employee discounted rates. And of course, the ability to attend performances for some of the best live entertainment at one of the most beautiful and historic venues in the world!

Position is based in Boston, Massachusetts.

HOW TO APPLY:
Applicants should submit a cover letter and resume to US-HR@theambassadors.com by 6/18/21. 

Please place “General Manager - Colonial” in the subject line.

Expected offer made by: 6/30/21

 

Position: Director of Marketing and Communications
Location: Emerson Colonial Theatre - Boston, MA
Hours: FT, some evenings, weekends and holidays, remote options negotiable
Compensation: $75,000 - $100,000

About the position:
Reporting to the General Manager, the Director of Marketing and Communications is responsible for developing, managing, and maintaining all marketing and public relation initiatives. This position requires strong leadership skills, independent thinking, and the ability to problem solve and address public facing, press and advertising operations quickly to ensure accurate and inspired customer engagement and sales. The Director of Marketing and Communications manages a full-time Associate and works collaboratively with both the in-house Box Office team and central Ticketing team, Comms team and show marketing teams. Success in the role requires the ability to create and execute media plans and press releases as well as manage content creation and on-going social campaigns that drive ticket sales for all performances and events.

People, Places and Things:
The Emerson Colonial Theatre is the longest continually operating theatre in Boston, MA. In its storied history, The Emerson Colonial Theatre has debuted such seminal Broadway shows as Porgy and Bess, Oklahoma!, and La Cage aux Folles, among others. In 2018, the Colonial became part of Ambassador Theatre Group, and went through an extension renovation that positioned the Colonial to expand programming and host all types of live events at a mid-capacity level (1,600+ seats). Since this reopening, the Colonial has demonstrated its commitment to ATG’s vision in becoming the leading live entertainment provider in the world with performances including the World Premiere of Moulin Rouge! The Musical, David Byrne’s American Utopia, Plaza Suite starring Sarah Jessica Parker and Matthew Broderick, comedians Hannah Gadsby and John Leguizamo, and a countless variety of one-night events including Imogen Heape, Samin Nosrat, the Byrds, Baby Shark Live! and so much more! We are excited to continue to expand our programmatic offerings because we truly believe: Everyone belongs here. There is something for everyone at the Colonial.

The Director of Marketing and Communication serves the primary function of overseeing all outbound communication for each presentation at the venue. Coordinating press, confirming planning with management teams and instilling confidence while interacting with artists is key in supporting successful sales results. At times, the Director of Marketing and Communication will also be public facing with the Press and the Public in representing the venue as appropriate.

Experience and Skills:
A successful applicant will have a strong working knowledge of press releases, marketing campaigns, branding initiatives and external media relations. This department is also responsible for all budgeting, billing and invoicing related to advertising buys for each presentation as well as settlement preparation. Familiarity with financial preparation/reconciliation is beneficial. As multiple campaigns run simultaneously, the ability to be adaptable and multi-task are welcome.

Competencies:
Communications, Business Acumen, Leadership, Flexibility, Customer Focus, Relationship Management, Problem-Solving

Benefits:
401K eligible, competitive healthcare plan, flexible hours (as relates to performance schedule), ability to work remotely on occasion. Venue is located less than 1 block from public transportation and 2 blocks from garage with employee discounted rates. And of course, the ability to attend performances for some of the best live entertainment at one of the most beautiful and historic venues in the world!
Position is based in Boston, Massachusetts.

How to Apply:
Applicants should submit a cover letter and resume to ColonialJobs@theambassadors.com  by June 2, 2021.

Please place “Director of Marketing and Communications” in the subject line.

Expected offer made by: June 25, 2021

The above statements are intended to describe the general nature of work performed by the Director of Marketing and Communications. They are not to be construed as a complete list of all responsibilities, duties and skills required of this position.

 
 

Nothing beats the energy and excitement of a great live performance. That’s why our mission is to bring the very best in music, theater, comedy, and more, to the largest possible number of people. Since 1992, we’ve grown to be a world leader in live entertainment. 10 million people a year attend live performances at one of our 50 iconic venues across North America, the United Kingdom and Germany. That number keeps growing. We partner with the world’s top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world’s most popular theatre ticketing sites, with 11 million and counting customers getting their tickets directly from us.

People are at the heart of our success. Our core values - Passionate, Smart, Collaborative and Ambitious – are about our people. Thousands of people work for ATG worldwide and it’s their passion and commitment that allows us to create great live entertainment experiences.

Our Commitment to Inclusion, Diversity, Equity and Access: A stage for everyone.
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.

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