Contact Us

<h4>To purchase tickets over the phone, please call<span> </span><a href="tel:888.616.0272" class="text-style-link"><strong>888.616.0272</strong></a>.<br /><br />For updated information, news, performances and more<span> </span><a href="/about-us/newsletter/" title="Newsletter"><strong>sign up for our newsletter</strong></a>.<br /><br />For press inquiries, please email<span> </span><a href="mailto:InfoColonial@theambassadors.com"><strong>InfoColonial@theambassadors.com</strong></a>.<br /> <br />For all other inquiries, please email<span> </span><a href="mailto:InfoColonial@theambassadors.com"><strong>InfoColonial@theambassadors.com</strong></a>.</h4>

4ECT Prosceniumview Grid

<h4>For box office &amp; ticketing information, please click<span> <a href="/box-office/ticketing-information/" title="Ticketing Information">here</a>.</span></h4>
<h4>For accessibility information, please click <a href="/your-visit/accessibility/" title="Accessibility">here</a>.</h4>
<h4>Where is the theatre located?</h4>
<p>The Emerson Colonial Theatre is located in Boston’s theatre district across from Boston Common at 106 Boylston Street, Boston, MA 02116.</p>
<h4>How do I get to the theatre?</h4>
<p>For information on getting to the theatre by public transportation or for details of local parking options please click<strong> <a href="/your-visit/getting-here/" title="Getting Here">here</a>.</strong></p>
<h4>How can I access updated information on the theatre?</h4>
<p>For updated information, news, performances and more,<span> <a href="/about-us/newsletter/" title="Newsletter"><strong>sign up for our newsletter</strong> </a>or <a href="tel:888.616.0272" class="text-style-link">call 888.616.0272</a>.</span></p>
<h4>When does the theatre open before the show?</h4>
<p>Unless otherwise noted, lobby doors will open one hour prior to the performance and the auditorium doors will open 30 minutes prior to each performance. Please arrive 45 minutes prior to the start of the performance to allow time for bag inspection and security check.</p>
<h4>Is late seating allowed?</h4>
<p>Late seating policies vary show-to-show. When allowed, latecomers will be seated at the discretion of management at an appropriate moment during the show. Guests will be notified ahead of time if late seating is not permitted for any performance.</p>
<h4>Can I leave the theatre and return during the performance?</h4>
<p>Guests entering the building must have their ticket with them at all times. Re-entry to the performance is at the discretion of each show and may be subject to holding times and/or refusal. Please check with an usher before leaving the performance.</p>
<h4>How will I find out if a performance is cancelled/postponed?</h4>
<p>Emerson Colonial Theatre will contact you via the information you provided at the time of purchasing your ticket in the rare event that a performance is cancelled or postponed. For the most up-to-date information, please visit the specific event page, <a href="/" title="emersoncolonialtheatre.com">EmersonColonialTheatre.com</a>, or email <a href="mailto:InfoColonial@theambassadors.com"><strong>InfoColonial@theambassadors.com</strong></a>.</p>
<h4>Can I bring my bag into the theatre?</h4>
<p>Guests are required to comply with bag searching and security. Luggage and large bags will not be permitted. There is no location to check bags in the venue. Bags larger than standard backpack size of 22” x 14” x 9” will not be permitted into the venue. Outside food and beverage, including leftovers and restaurant to-go bags, is not permitted. If food is required due to a medical condition, please see a staff member for accommodations.</p>
<h4>Where are the restrooms located?</h4>
<p>There are women’s rooms are located on the Orchestra level, Dress Circle, and Balcony. Men’s rooms are located on the Lower level, Dress Circle, and Balcony. There is a fully accessible Family/Gender Neutral restroom, complete with changing table accommodations, located on the Orchestra level. Emerson Colonial Theatre's policy is that all guests can use whatever restroom they are most comfortable using.</p>
<h4>Are children allowed in the theatre?</h4>
<p>All audience members regardless of age must have a ticket; no lap seating is permitted. Children under the age of 15 must be accompanied by an adult. For younger guests, there is a Family restroom located on the Orchestra level that is equipped with a changing table. Please note that individual events may have suggested age guidelines. When applicable, these notations will appear on the shows’ event pages.</p>

FAQ | Your Visit | Emerson Colonial Theatre

Frequently Asked Questions. FAQ. Emerson Colonial Theatre, Boston. 

How do I get to the theatre?
Public Transit
How can I access updated information on the theatre?
For updated information, news, performances and more, sign up for our newsletter or call (888) 616-0272.
When does the theatre open before the show?
Unless otherwise noted, lobby doors will open one hour prior to the performance and the auditorium doors will open 30 minutes prior to each performance. Please arrive 45 minutes prior to the start of the performance to allow time for bag inspection and security check.
Is late seating allowed?
Late seating policies vary show-to-show. When allowed, latecomers will be seated at the discretion of management at an appropriate moment during the show. Guests will be notified ahead of time if late seating is not permitted for any performance.
Can I leave the theatre and return during the performance?
Guests entering the building must have their ticket with them at all times. Re-entry to the performance is at the discretion of each show and may be subject to holding times and/or refusal. Please check with an usher before leaving the performance.
How will I find out if a performance is cancelled/postponed?
Emerson Colonial Theatre will contact you via the information you provided at the time of purchasing your ticket in the rare event that a performance is cancelled or postponed. For the most up-to-date information, please visit the specific event page, EmersonColonialTheatre.com, or email InfoColonial@theambassadors.com .
Can I bring my bag into the theatre?
Guests are required to comply with bag searching and security. Luggage and large bags will not be permitted. There is no location to check bags in the venue. Bags larger than standard backpack size of 22” x 14” x 9” will not be permitted into the venue. Outside food and beverage, including leftovers and restaurant to-go bags, is not permitted. If food is required due to a medical condition, please see a staff member for accommodations.
Where are the restrooms located?
There are women’s rooms are located on the Orchestra level, Dress Circle, and Balcony.  Men’s rooms are located on the Lower level, Dress Circle, and Balcony. There is a fully accessible Family/Gender Neutral restroom, complete with changing table accommodations, located on the Orchestra level. Emerson Colonial Theatre's policy is that all guests can use whatever restroom they are most comfortable using.
Are children allowed in the theatre?
All audience members regardless of age must have a ticket; no lap seating is permitted. Children under the age of 15 must be accompanied by an adult. For younger guests, there is a Family restroom located on the Orchestra level that is equipped with a changing table. Please note that individual events may have suggested age guidelines. When applicable, these notations will appear on the shows’ event pages.

FAQs

Food & Drink

Colonial Lounge

FOOD & DRINK

<h4>Bars</h4>
<div>There are 4 full-service bars throughout the Emerson Colonial Theater, offering everything from local specialty brews to Frosé from Provence. We hope that our signature snacks and unique beverage selection will pleasantly surprise you. You will find two bars on the ground floor as well as one on the second and third floors, for those seated in the Mezzanine or Balcony.</div>
<h4><br>The Ambassador Lounge</h4>
<div>Entrance into the Ambassador Lounge includes a dedicated bar service, complimentary coat and bag check, private restroom facilities and access to a private staircase to get you right to your seat. Please note that there is no elevator access to the Ambassador Lounge.<br><br>If you did not purchase lounge access but are interested in joining in the experience, call the box office at 888.616.0272 or ask about last-minute availability upon arrival.<br><br><img src="https://media.umbraco.io/atg-digital/suhdmq3l/colonial_lounge.png?width=780&amp;height=388" alt="Ambassador Lounge" width="780" height="388"></div>
<div></div>
<div><strong style="font-family: 'Proxima Nova', proxima-nova, sans-serif; font-size: 1.125rem;">Food and Beverage Packages</strong>
<p>The Ambassador Theatre Group is proud to offer a first-class experience through a selection of food and beverage packages. One voucher per ticket.<br><br></p>
<ul>
<li><strong>2 x Frozen Cocktails: $28 and free Emerson Colonial Theater Cup</strong></li>
</ul>
<p style="padding-left: 40px;">Treat yourself to 2 of our fabulous frozen cocktails and receive the souvenir Theatre Cups, complimentary. ($36 retail)<br><br></p>
<ul>
<li><strong>Wine &amp; Signature Snack Voucher $17</strong></li>
</ul>
<p style="padding-left: 40px;">Choose one of our Gotham Tap Wines: Pinot Grigio or Malbec and enjoy a complimentary Signature Snack. ($23 retail)<br><br></p>
<ul>
<li><strong>Beer &amp; Signature Snack Voucher $14</strong></li>
</ul>
<p style="padding-left: 40px;">Enjoy a Lager, IPA, or Cider with a complimentary Snack. ($21 retail)<br><br></p>
<p><em>Packages may be added to your order when purchasing a ticket or you can</em><span><em> <strong><a href="https://us.atgtickets.com/Online/default.asp?doWork::WScontent::loadArticle=Load&amp;BOparam::WScontent::loadArticle::article_id=03608591-0321-4334-80EE-B0E297883F30?doWork::WScontent::loadArticle=Load&amp;BOparam::WScontent::loadArticle::article_id=03608591-0321-4334-80EE-B0E297883F30" data-anchor="?doWork::WScontent::loadArticle=Load&amp;BOparam::WScontent::loadArticle::article_id=03608591-0321-4334-80EE-B0E297883F30">click here</a> </strong>to enhance your upcoming experience.</em><br><br></span></p>
<h4>In-Seat Delivery</h4>
<p><span>Enjoy a cold beverage, snack, or even a frosé without leaving your seat!</span></p>
<p>Scan the unique QR code located on your seat to place your order online and a member of our staff will deliver it to you. Order can be placed during Pre-Show or Intermission.</p>
<p><span><br> <img src="https://media.umbraco.io/atg-digital/iutlifqs/atg_in-seat_delivery.png?width=280&amp;height=459" alt="In-Seat Delivery" width="280" height="459"></span></p>
<div> </div>
<div></div>
</div>

Food & Drink | Your Visit | Emerson Colonial Theatre

Food & Drink. Emerson Colonial Theatre, Boston. There are 4 full-service bars throughout the Emerson Colonial Theater that provide snacks and beverages.  Entrance into the Ambassador Lounge includes a dedicated bar service, complimentary coat and bag check, private restroom facilities and access to a private staircase to get you right to your seat. The Emerson Colonial Theatre offers three different food and drink packages: 2 x Frozen Cocktails, Wine & Snack, and Beer & Snack. In-Seat Delivery is also available to order food without leaving your seat. 

Enjoy a dedicated bar service, private restrooms and more. 

Learn More

The Ambassador Lounge

ECT Allofferings 1

Explore our beverage and snack options, including In-Seat delivery.

Hospitality

Contact Us | Box Office | Emerson Colonial Theatre

Contact Us. Emerson Colonial Theatre, Boston. 
To purchase tickets over the phone, please call 888.616.0272
For updated information, news, performances and more, sign up for our newsletter.
For all press inquiries, please email InfoColonial@theambassadors.com
For all other inquiries, please email InfoColonial@theambassadors.com

Contact Us

To purchase tickets over the phone, please call 888.616.0272.For updated information, news, performances and more sign up for our newsletter.For press inquiries, please email InfoColonial@theambassadors.com. For all other inquiries, please email InfoColonial@theambassadors.com.

FAQs

The Ambassador Lounge

Hospitality

To purchase tickets over the phone, please call 888.616.0272.

For updated information, news, performances and more sign up for our newsletter.

For press inquiries, please email InfoColonial@theambassadors.com.

For all other inquiries, please email InfoColonial@theambassadors.com.