The Ambassador Theatre Group strives for excellence as the managing company for the historic Emerson Colonial Theatre in Boston. In this tradition, we seek enthusiastic & dedicated employees who possess a passion for customer service and quality live entertainment. The Ambassador Theatre Group is an Equal Opportunity Employer.

Open Positions:

Category: Technical
Location: Boston, MA, USA
Contract term: Full time

More information:
The Emerson Colonial Theatre is the longest continually operating theatre in Boston, MA. In its storied history, The Emerson Colonial Theatre has debuted such seminal Broadway shows as Anything Goes, Porgy and Bess, Oklahoma!, Born Yesterday, Annie Get Your Gun, Follies, A Little Night Music, Grand Hotel, and La Cage aux Folles, among others. Reviving a great theatrical tradition, Boston’s newly restored Emerson Colonial Theatre will officially re-open its doors in 2018 with the pre-Broadway World Premiere of Moulin Rouge! The Musical. As an Ambassador Theatre Group venue, the Colonial is committed to embracing ATG’s vision in becoming the leading live entertainment provider in the world. The Colonial is passionate about creating an engaging and positive environment for both our customers and our employees. An exciting opportunity has arisen within our theatre management office for a dedicated and experienced individual to lead as the Production Manager. 

Position Summary:
Reporting to the General Manager, the full time position of Production Manager will supervise the daily activities required to run, maintain and service the theatre and/or the events towards ensuring the production needs are met for the venue, artists/producers/promoters, clients and patrons. The ideal candidate will have notable experience of touring venues, working practices and have an extensive understanding of theatrical union CBAs. 

Essential duties and responsibilities:
• Supervise labor calls for local IATSE, along with any additional contracted labor force and/or vendors for production. 
• Develop and execute a plan to fulfill riders, advances, labor calls, and equipment for events. 
• Develop show production budgets and update as circumstances require. 
• Create production schedule and coordinate with Theatre Operations, Theatre Services, Concessions, Box Office and General Management Departments. 
• Facilitate scheduling, training and evaluation of technical and production employees. 
• Produce events while maintaining a high degree of public safety in line with all life safety codes. 
• Ensure setup is completed as required with the proper equipment. 
• Work with all departments as needed to maintain technical and event related equipment in the venue. 
• Administer follow-up inspections to insure work is complete and provide evaluation reports. 
• Provide quality service and execution through daily operations and event production. 
• Facilitate venue readiness during load-ins, show, load-out, and special event services. 
• Participate in securing the venue during daily operations, event days, emergency operations and venue closures. 
• Maintain records for events. 
• Supervise building employees including back of house operations team including one full-time technical director and local IATSE part time employees during show calls and daily operations with ability to supervise large groups and/or large number of small groups at the same time. 
• Prepare and approve all IATSE payroll.

Experience and Skills:
• High school diploma or GED required. Bachelor’s Degree from a technical college with a management, theatre or technical production emphasis is preferred. 
• Four years of hands-on, professional event production experience in the industry for theatre, amphitheater or equivalent combination of education and experience. 
• An understanding and working knowledge of the theater touring industry and unions, and current theatrical systems; electrical, sound, projection and video. 
• Demonstrated ability to multi-task, troubleshoot and meet deadlines under pressure 
• Capability to ensure that all laws, building codes, ordinances, policies, procedures, risk management and emergency procedures are followed. 
• Exhibit excellent organizational and communication skills. 
• Maintain a professional work ethic. 
• Work effectively under pressure and/or stringent schedule to produce accurate results and meet deadlines. 
• Foster working relationships with partners, clients, employees, producers, artists, promoters and patrons during employment. 
• Employee should be proficient in Windows and MS Office. 
• Willing and able to work nights, weekends and holidays when required. 

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Walk/stand extensively, kneel, climb ladders, climb to high walkways, work on elevated surfaces, balance, and maneuver throughout the venue. 
• Must occasionally lift and/or move up to 50 pounds. 
• Work inside and outside the building is required, may have some exposure to adverse conditions. 
• Must be able to hear and speak to use a two-way radio.

You must have the right to live and work in the US.

This position is full time salaried position with a comprehensive benefits package. Qualified applicants should submit a cover letter and resume to Please place "Technical Manager" and your name in the subject line.

Reporting to: General Manager
Location: Boston, MA, USA
Contract term: Full time

Position Summary:
Reporting to the General Manager, the Facilities Manager is responsible for performing a variety of cleaning and maintenance tasks in order to keep the facility in good working order.

The primary responsibilities include, but are not limited to the following:
• Establish building maintenance, operations, and safety standards commensurate with a high-visibility, high-traffic, and architecturally unique facility
• Daily cleaning of the theatre, lobbies, rest rooms, common areas, and support spaces including vacuuming, trash removal, stocking paper products, and sanitization of rest rooms with larger cleaning projects as required
• Performs small repair jobs relating to doors, ceilings, floors, glass, walls, handrails, lighting fixtures, paint, etc.
• Conduct daily inspections of facility spaces to ensure high standards of appearance and readiness are maintained
• Manage the inventory of supplies and spare parts required for building cleaning and maintenance activities

Experience and Skills:
• High School / Trade School diploma or equivalent
• Three years prior experience
• Able to communicate effectively, including excellent reading and writing skills
• Because of the physical nature of the position, must be able to regularly sit, stand, and stoop; push and pull with force; climb ladders and stairs; and be able to lift heavy boxes, bags, and other containers up to 50 pounds
• Basic understanding of building systems including HVAC, fire protection/detection systems, plumbing, electrical, and mechanical
• Must be able to exercise sound judgment and respond effectively in a busy environment
• Good at working independently but also as part of a team
The above statements are intended to describe the general nature of work performed by the Customer Experience Director. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. 

This position is full time salaried position with a comprehensive benefits package. Qualified applicants should submit a cover letter and resume to Please place "Facilities Manager" and your name in the subject line.

Reporting to: General Manager
Location: Boston, MA, USA
Contract term: Full time

Position Summary:
Reporting to the General Manager, the Administrative Assistant is responsible for providing general office support through a variety of clerical activities and ensuring visitors and callers are provided a consistently high level of service. 

The primary responsibilities include, but are not limited to the following:
• Answers telephone calls through the switchboard and transfers callers to the appropriate extension and responds to general inquiries about the Emerson Colonial Theatre
• Welcomes guests to the administrative offices and connects them with the appropriate person
• Orders, receives, stocks, and distributes office supplies
• Troubleshoots office equipment problems
• Coordinates the pick-up and delivery of all mail and parcel services
• Assists Purchaser with receiving and monitoring F&B inventory
• Provides administrative support to other staff members on an as-needed basis
• Staffs special events as needed or required
• Must be able to work occasional nights, weekends, and holidays as needed

Experience and Skills:
• Knowledge of administrative and clerical procedures
• Customer service driven
• Solid written and verbal communication and listening skills
• Organizational skills and attention to detail
• Proficient in managing multiple priorities simultaneously
• Ability to work collaboratively, proactively, and professionally
• Knowledge of Microsoft Word, Excel, and Outlook
• Experience in theatre or venue/entertainment operations helpful

This position is full time salaried position with a comprehensive benefits package. The start date will be in June 2018. Qualified applicants should submit a cover letter and resume to Please place "Administrative Assistant" and your name in the subject line.